Cloud Compliance and Security   What’s the difference? (And why you need both)

Cloud Compliance and Security  What’s the difference? (And why you need both)

Cloud Compliance and Cloud Security – these are heavy, but important, topics when considering a transition. In this article, we aim to explain the difference and why you need to be covered in both areas. As a Microsoft Partner, Prone 2 Dream Technologies can assist in setting you up for success right from the start.

Big Benefit

 No matter what size your business is, from solopreneur to enterprise level, transitioning into the Microsoft cloud provides a wealth of benefits. When it comes to cloud compliance and security, there is no better ally than Microsoft. Their layers of protection, the tracking mechanisms, the investigative abilities, AND an assurance of risk mitigation in the event of data breach is a guarantee like no other.

If you are in Healthcare for instance, Microsoft will sign a BAA (Business Associate Agreement) with you. It is their brand promise of security infrastructure. It is their guarantee that should your company come under legal scrutiny, that they will produce the documentation and the forensic evidence to show how the breach happened, when and with whom. This legal guarantee is an insurance policy that saves organizations millions of dollars.

The Microsoft Compliance Manager   Fully HIPAA Compliant

Most businesses fall into some governmental regulatory area where they must comply with industry-specific federal laws. Healthcare must comply with HIPAA laws to protect patient data. PCI laws protect credit card data. FedRamp governs financial markets. And many more.

A cloud compliance management program needs to attest that you are compliant with applicable laws so you can gain the trust of your clients and industry colleagues. At any given time, your company must be able to download an audit or assessment that is documentation of your compliance, should any questions arise.

The Microsoft compliance manager is a very robust system. While it can look overwhelming at first, it is a user-friendly, collaborative effort. Microsoft asks for the needed input, essentially walking the user step by step through the set up. The system tells you your progress each step of the way. As the data is transferred into the cloud compliance manager, the responsibility is shifting to the shoulders of Microsoft. This is the trust center – your data under the layers of protection promised by Microsoft, to which you have access at your fingertips.

Microsoft also offers hybrid situations, as some migrations simply need to be stretched over time. For example, you may be running a client server software using Windows Operating Systems. The transition to the cloud would need to run simultaneously with the on-premise server. Using virtual machines (VMs), we can bring a client server dependent architecture into the cloud. Putting the client server on the VM frees it from the on-premise IT closet. This is a very seamless way to run client server software in the cloud, while reducing your total cost of ownership. You don’t need to purchase new hardware when it’s time for an update.

The Trend Toward BYOD – Doesn’t that increase risk?

BYOD (Bring Your Own Device) is a strategy being deployed more and more often as technology advances. This strategy, too, benefits your company by reducing the total cost of ownership – in this case the expense of desktop computers, laptops, and mobile devices. The old way – companies use their purchased devices until they finally die. Have you ever onboarded to a new company, only to be offered a 10-year-old laptop? Think about your brand – this is not the Day 1 “first impression” you want to make on a new hire!

Consider instead: The new hire is offered a cash bonus at signing, about half the cost of a new device, to be used to purchase the new device of their choosing. The employee pays the balance of the purchase and the ownership is theirs for the tenure of their employ and afterward. With Microsoft cloud technology, all company data on that device is being tagged and tracked. If any company data is downloaded off the device, your business will be alerted when that is happening. However, if you’re using an on-premise server, and your employees are using their personal devices for work, data leaks may be going on now with no audit trail.

If you are in the Microsoft cloud and the employee leaves the company, it is no problem at all. Microsoft simply wipes the company’s partition off the device (“Selective Wipe”) all of the company data is eliminated or rendered “unusable”. Not so simple if you’re using an on-premise server.

The Security Center (Admin Center)    protection from cyber attack

The cloud Security Center is completely different than the cloud compliance manager. This is the area that watches over threat management.

> Who’s attacking my company?

> What are they phishing?

> Who are they phishing?

> Where is this coming from?

> What do I need to do to keep from being attacked?

Your Microsoft Security Center is on high alert for this type of threat, fending it off, and tracking it for you to see at any time.

How Prone 2 Dream Technologies helps

As a Microsoft Partner, Prone 2 Dream is your bridge to Microsoft cloud compliance and security. Our role is to demonstrate that Microsoft is taking care of everything – securing your data and making it available only to your company constituents, as you direct. We want you and your team to feel the confidence and trust in Microsoft.

We can explain Microsoft’s complex infrastructure and how your company has its own private, yet powerful, space within. Contact us today for a complimentary assessment of your current system and how to transition smoothly to the cloud.

Cloud Technology – Who controls my data in the cloud?

Cloud Technology – Who controls my data in the cloud?

The short answer to that question is – YOU  

The real question may be “Do I have full control of my data with on-premise servers?”  

 

If you are still in the IT closet, managed by an expert IT team, trust me when I say that at every security patch, they are praying that on the restart, the system doesn’t fail. If it fails, your dependent client/server software stops cold, your intangible assets vaporize, and your handy disaster recovery plan kicks into high gear (where technology meets religion)Tick Tock….  

Cloud technology lays those risks to rest. In our last article, we talked about several benefits of transitioning your company to the cloud.   

Here’s a significant benefit to add to that list: Redundancy. 

What that means is that throughout multiple data centers, in different geospheres, Microsoft is hosting your company’s environment in a redundant architecture. This involves deploying multiple instances of a service on geographically and physically separate hardware.  The “Microsoft Cloud” delivers high availabilitywith built in resiliency and redundancy.  Their engineers start with the assumption that the underlying infrastructure will fail at some point. 

Built in resiliency and redundancy

 

Here’s an example: Microsoft is storing your digital assets (data) in a primary data center in California, and during a natural disaster such as a major wildfire, that data center burns down. As that center goes offline, the secondary center, perhaps in Utah, continues running. You, the client, have lost no communication or data at all. This switch is so seamless, you may not even realize that it happened. This is resiliency. Your subscription, along with thousands of others, pays for these expert teams to protect your data.  

Imagine the peace of mind of walking out of your office and knowing your intangible assets are safe and that all your work will continue on time tomorrow, even if your IT closet catches on fire. Not only for you, but for your thousands of employees.  

Coming out of the (IT) closet 

 

During the past few years, transitioning to the cloud has gained considerable momentum – more and more companies are realizing that the sheer size of their operation dictates the need for better control over their enterprise. With hundreds or thousands of employees logging in to do their work in today’s world, downtime is simply not an option.   

In the last article, we talked about how transitioning to the cloud lowers the total cost of ownership (TCO) of IT. The cyclical money pit: Keeping an onpremise server means capital allocations for required upgrades, new servers, faster switching…this investment runs in the  $10s of thousands per server.  Additionallyfirewalls, switches, routers, and other security appliances that manage your security face a similar 5yr life expectancy. So, what now? Youre 2.5yrs into the term on your latest upgrade….  

Time to consider the cloud approach – a monthly subscription, pay as you go. Start with a hybrid architecture and step out your adoption strategy with your team.  Allow Microsoft to bear the expense of all the hardware and extras. When you understand how the cloud works, it makes more sense to migrate than to hold onto your in-house IT closet. 

Safer than storing your data on-premise

Secure data means you control your own data  

 

What Microsoft has created throughout its complex cloud is a trust center. Layers of security, redundancy, synchronicity. They’re in the business of providing security assurances, so that you don’t have to worry about your data. It’s available to you on-demand, memorialized, catalogued, tracked. 

How does a “data leak” happen? The truth is – data leaks are primarily inside jobs”, where someone from inside your company decides to take proprietary intellectual property from your networkThis may happen whether or not you’re in the cloud. However, in the cloud, all that activity can be tracked. Yourcovered if risk incident occurs – background AI auditing is not only able to notify you of the incident, but also able to figure out what, how, when, and by whom. Risk mitigation is built-in to your cloud environment, and when properly setup, incident tracking is easy

 

Fully HIPAA Compliant  

Is the cloud HIPAA compliant?  

 

Microsoft is heavily invested in insuring trust for your regulatory complianceWhether it is HIPAAFedRAMP, PCI or other compliance standard, you can trust that Microsoft has assembled an expert team around the environment to ensure your data is protected on their side

Settings for your corporate policies for information governance, archive, and data retention are available in the compliance center – all these regulatory policies are detailed with implementation dates, test dates and notes. This is an important testament to your compliance incentives in the case of an audit. The compliance manager is interactive and user-friendly with targeted guidance while scoring your setup effectiveness, with resolution recommendations, assisting you with closing the compliance loop for your organization  Again, you have full control as you build your compliance on top of Microsoft’s impeccable compliance measures.  

 

Your Microsoft Partner 

Where does Prone 2 Dream Technologies fit in?  

 

As a Microsoft partner, we provide cloud migration services including compliance manager set up. Whether you are looking to move into the cloud for the first time or would like an assessment of your current tenant, we have the experience to guide your team. Contact us today for your complimentary consultation: Call 469-294-5233 or email ContactUs@prone2dream.com 

 

Office 365 in the Cloud –  5 Reasons Your C-Suite will Love 

Office 365 in the Cloud –  5 Reasons Your C-Suite will Love 

It’s a common misconception that having your Office 365 in the cloud means your productivity tools can only be used online. This is a myth – you can still use MSOffice365 in the traditional, offline manner that you are accustomed to, and the benefits of moving to the cloud are mounting. 

Cloud communications became invaluable when the pandemic hit, reinforcing the prevailing notion that the cloud is a future aspiration—it’s an urgent mandate at the core of every business. 

 

5 Benefits of Office 365 in the Cloud 

 

Bring IT Expense $$ Back To The Bottom Line 

#1 Lower the Total Cost of Ownership (TCO) 

Without a doubt, the most significant benefit of moving MS Office 365 to the cloud is in reducing TCO. Not having to buysupport, upgrade, and replace hardware is a huge savings. The cloud “pay as you go” cuts capital expense cost for server replacement. 

And when taking this responsibility off the plate of your IT team, you’re giving those individuals the ability to focus on new innovations.  

Additionally, many companies have already made the leap to the Microsoft cloud, and become perplexed at the expense because they don’t understand their tenant licensing.  

Consider this scenario – one of our clients had made the move to the cloud. During our cost savings audit we noticed that all users were lumped into the same license, which is unnecessary. The C-Suite needed the downloadable productivity license, but many of the other constituents would be served very well with the online only license. This audit and later license change shifted $96,000 back to our client’s bottom line in the first year! 

Layers of Protection 

 #2 Security 

With Office 365 in the cloud, Active Directory credentials control access, and from the portal, users can access email, contacts, and calendars, and create and edit documents online—anytime and from anywhere, on any device.   

O365 has built-in, award-winning security, backed by Microsoft’s experts, and built with extra layers, such as data loss prevention, multi-factor authentication, advanced threat protection, Safe Links, and log-in auditing to name a fewSo, now imagine cutting all the security software you are running to keep your onpremise servers compliant.   

Installation is also extremely easy. To install Office 365 PC’s, the user simply logs into the Office.com portal, clicks “Install Office Apps,” and selects Office from the list. This supplies instant access to all the organization’s shared content and files. From the same portal and tab, the user can also send an installation link to phones and tablets as an email or text message. One click, and all Office applications download and allow access to all emails, shared content, and files from work. It’s that easy. 

Everything Under One Umbrella 

 #3 Improved Office Productivity and Collaboration   

Perhaps the most valuable benefit Office 365 in the cloud offers to everyone on your team is real time collaboration. Microsoft productivity applications make it easy to share documents internally and externally. Co-Collaboration ROCKS! Multiple users can work simultaneously on documents live while viewing their colleague’s edits – sharing comments, offering feedback, and having real time Q&A discussions.  

Colleagues can conduct productive meetings regardless of their locations – through MS Teams, a feature of the O365 suite. Teams holds a plethora of benefits for working in the cloud – video conferencing, project management, data storage, contained VOIP (Voice Over Internet Protocol) phone system and more. Read more about Microsoft Teams here.  

OneDrive offers secure data storage of all your files in the cloud and you can keep the same organization system you used on your physical servers. Microsoft’s layers of security keep your files safe.  

SharePoint gives you the ability to host you own company intranet site. Companies find this feature invaluable to share resources amongst their divisions, while privatelsharing sensitive projects. SharePoint offers infinite possibilities for connecting groups within your organization. 

Microsoft Partner

Smart Seamless Updates 

#4 Automatic Updates 

With O365, pushing out software updates is a thing of the past. Updates no longer need to be installed in each machineAll Office 365 updates are automatically downloaded and installed, just like Windows updates. All applications stay current without intervention.  

An evaluation of your tenant environment will reveal any gaps 

#5 Microsoft Partner Assessment 

Contact Prone2DreamTechnologies, a Microsoft Partner, for a complimentary audit of your systems. Whether you are looking to move into the cloud for the first time or would like an assessment of your tenant, we have the experience to guide your team to savings. O365 is an essential force in today’s world. Contact us today for your complimentary consultation – Call 469-294-5233 or Email ContactUs@prone2dream.com

 

 

 

 

 

 

Thinking About A Major Systems Update? Here’s How To Make The Transition Smoothly

Thinking About A Major Systems Update? Here’s How To Make The Transition Smoothly

How many software applications does it take to run your company?

You depend on each of these programs to perform at their highest level, and subsequently rely on the developers to continually upgrade their product. Upgrades have to be seamless and user-friendly so that your teams (the users) don’t skip a beat.

Periodically, a major systems upgrade is necessary within your own company. You may have decided a different EHR will better serve you. Or perhaps it’s a financial system that’s become outdated. Plus, you need your various software programs to be integrated … in a way that benefits your unique needs.

Making a decision about a major systems update is exciting! But thinking about how to pull it off can send you quickly into a state of overwhelm:

  • Where do we start?
  • How long will it take?
  • How will we accomplish the project?
  • How will we find the right experts to enlist?
  • Is it worth the disruption?

Let’s take a look at how to make it happen…

What does a major systems update look like?

Here’s the best news about taking on a major systems update: If you have not yet transitioned to cloud technology, now is the time! All the software programs you use are cloud-based, and by transitioning away from traditional hardware systems, you lower your total cost of ownership.

The purpose of deploying a major systems update goes beyond needing to update one or two of the programs you’re currently using. You’ll be integrating ALL your existing systems and programs, feeding them into your financial book of record.

Integration is the coding of the subsidiary ledgers to bring that data to the right general ledger line. The EHR is one of the largest subsidiary ledgers (census, payers). Your update migrates health information records by cross-mapping – integrating the clinical data with the financial data. 

First steps – Creating the Topography

Setting up the general ledger codes initiates your system. This is the topography of your system update as your financial book of record is the anchor. All subsidiary ledgers have to feed into the book of record. Your topography is the backbone or what’s known as the System Standup.

The topography is a structural technological document that shows how the systems will talk to each other. This becomes a template for all units. As you expand to add any new skilled nursing facilities, they will conform to this template. The goal is that all the software systems join into the topography in the same way, across multiple locations.

Continuity Planning and Disaster Recovery Plan

Continuity planning is the roadmap for setting the system up to work in integration with the subsidiary ledgers. When each relevant software is speaking to each other, you’re able to better track your financials, submit better reports to stakeholders, CMS, and other authorities, have successful audits, and ultimately, have the confidence that your numbers are accurate. 

Within every successful topography, you’ll need a formal structure of how to recover if/when something inevitably goes awry. Planning ahead for unforeseen events will keep the disruption to a minimum. 

Setting up migration teams for success

Then the work really begins. Once the topography is finalized, you need the humans who will write the upload utilities for data migration, database management, and all connectivity. This takes teams of experienced data managers, and many of your software providers will supply this support. They can migrate their program into your topography, but you will want integration experts to connect various programs together. 

Expanding and utilizing your existing technology

Is your company currently using Microsoft365? It’s a huge, powerful product that almost all companies all buy, but then only use the basic features. In reality, Microsoft 365 has the ability to provide the platform for the integrations. You may have been reading about all the ways Microsoft is entering the healthcare industry and empowering their users.

Microsoft for healthcare

How we help with a major system update

A major systems change is exciting! But we know how much work is involved.

We understand and have written successful topography, continuity planning, and connectivity systems. We have extensive experience in data migration and database management. We onboard your teams and provide ongoing training for their success.

Prone 2 Dream Technologies has been a Microsoft partner since 2016. MS wants the end user to be empowered, not restricted. That’s where P2D comes in – we’ve seen the underutilization of MS365 and want to show our clients how to maximize that investment.

Thinking about a major systems update? Call us for a complimentary consultation today.

 

Calculate Theoretical PDPM Reimbursements to Collect What You’ve Earned

Calculate Theoretical PDPM Reimbursements to Collect What You’ve Earned

It’s been a year since the inception of CMS’ new regulation – PDPM. As an industry, have we benefited? Hmmm… many are scratching their heads and wondering “Did we leave money on the table?”

That’s a fair question. Because at the end of the day all that’s changed, for the most part, is the way the reimbursements are calculated. There has been some re-stratification of therapy utilization, and a new central focus on nursing.

When you distill it further, it shifted the elusive chase of “720”, COD, and partner delivery models to “getting it right at admission” and delivering the nursing holistically, but isn’t that what “Skilled Nursing” implies in the first place?

What hasn’t changed is the process by which SNFs are arriving at the billing for their reimbursements and the laborious interdisciplinary Triple Check and data scrubbing. The October 2019 shift to PDPM was not near as painful as acclimating to the MDS/OASIS in 1996, as technology has eased the labyrinth of cross-checking the claims.  Many software vendors are laser focused on the retrospective “scrub” to ensure the digits meet the rigorous standards of submission.

We have acclimated quite nicely as an industry to the prevalence of data management, allowing our EHR to reflect our story of commitment to care and service, though the nemesis of coding the delivery of care remains intricate – digitizing clinical logic has never been an exact science.

Inevitably, the existing processes still cause strife between clinicians, admissions and billing as these shifts are playing out in real-time. It’s no wonder we’re not certain if our reimbursements will meet the level of service that we’ve earned – primarily because we continue looking in the rearview mirror.  Now is the time to put a “stake in the ground” with prospective logic.

There’s a better way – calculating a theoretical reimbursement at the point of admission.

The PPS (Prospective Payment System) has never really been “Prospective” has it?  Prone 2 Dreams still thinks it should be, just as CMS prepared us for the crossover to PDPM. Using this methodology, why not set your team up for success at the onset, instead of wondering why your reimbursement is lower than expectation – in hindsight?

It must be acknowledged that the first three days of the patient’s SNF stay are hectic, clinicians distill assessments, evaluate conditions, comorbidities, edge of bed visits, and liaison communications.  Admissions sets up the demographics, prepares for transportation, reception, and mobilize the support service teams. The business office pulls the CWF, verifies insurance, and gets initial auth… it is in this narrow window that we must get things right!

Take a look at Dream PDPM – a tool that calculates a theoretical reimbursement and memorializes each patient upon admission, allowing you to assess gaps in your EHR and billing system to capture the inconsistency inherent to digitizing clinical logic.

How does it work?

First, we open our virtual team environment for our customers. Get everyone together!

Dream PDPM  app is secure, protecting sensitive data …mobile, any device anywhere…collaborative, everyone contributes in one place.

Second, we are set to manage change.  So, go ahead…we understand that things change…conditions, additions, accidental omissions…

Dream PDPM  app memorializes every change, creating a brand new “Theo” pdf for tracking so that the whole team is on the same page while preserving the history.

Finally, for many RNs who are preparing the care plans, focusing on healing, preparing the success journey for the patient, getting all the appropriate boxes checked in this scramble may be a challenge.

Dream PDPM  app is simple and only takes a few minutes to complete.

While Dream PDPM is a tangible tool, here are a few intangible results:

  • Dream of your IDT team spending less time on Triple Check.
  • Dream of a comparative story – Actual vs Theoretical – promoting the interdisciplinary dialogue in a learning environment.
  • Dream of organically creating your reference library as the growth of the team memorializes these meetings.

We did – and the result is Dream PDPM.

Dream PDPM provides the benchmark to achieve maximum reimbursement and allows your team to develop and enhance their skills in identifying and correcting gaps.

The critical 3-day admission window lends to expand our learning the finer points of a Skilled Nursing Admission. Each step of the patient’s journey toward a successful outcome is measured on this prospective standard – enabling any disparities in payment to be identified and recorded giving your team an edge.

Prone 2 Dream Technologies can transition your company to a prospective approach to PDPM with a trackable system. We create the learning environment that helps your team perform better in their admissions process, thereby enabling better reimbursements. Please contact us for a complimentary consultation today.

Our Dream is always grounded in collecting the data, formulating powerful real-time analytics, and presenting results to your team in dynamic dashboards.

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